Texas IT Professionals are using a remote access (unattended remote control) and remote end user support (attended remote control) solution designed for small, medium and large MSPs and IT support providers.
This is a cloud-based solution that is easy to implement and has quick time to value. It provides all of the key features required for an Managed Service Provider to support remote users or remotely administer and repair your servers and workstations.
Our remote end user support tool has very quick connection times, a powerful administration console and a rich feature set. It was developed in the cloud and offers unique peer-to-peer technology that allows for instant and on-demand help desk service and access to Microsoft and Apple/Mac devices.
Texas IT Professionals provide quick and accurate remote and on-site support (in fact, our technicians are measured on speed, accuracy and their communication with our customers).
End User Support opening hours
The help desk is open from weekdays from 9:00 to 17:00 on weekdays.
You can also choose to stay 7 days at 7 and outside the office hours. In that case, you can use our Extended Business hours service .