Managed Continuity Services

MANAGED CONTINUITY SERVICES

Managed Continuity Service helps you to protect your systems, minimize data loss and keep your business running by:

  • Monitoring the status of your IT
  • Building a clear picture of your systems
  • Analysing risks
  • Producing regular reports
  • Highlighting potential issues
  • Providing back up services
  • Giving you quick, flexible access to data
  • Minimizing downtime
  • Providing support to get you up and running

This keeps you connected to your data so you can grow your business and increase your revenue.

THE SOLUTION

We will monitor, fix and analyse your IT systems. 24/7.

Managed Continuity Services consists of three separate services that can be built up over time to give your critical IT systems full
protection and support.

AVAILABILITY MONITORING
RECOVERY MANAGEMENT
SYSTEM RISK CONSULTING
Anti-virus, connectivity and backup Data, archive and continuity services Quarterly risk audit
Regular reports and health checks Vulnerability and virus management Planning and testing
Keeps you connected Gets you up and running Reduces risk of downtime

You can build up your protection a step at a time – or take all three services for maximum protection, ensuring continuous availability of your critical business functions in the event of major IT issues.

Managed Continuity Services

What our managed continuity services cover?

  • Backup
  • Archiving
  • Data access
  • Anti-virus
  • Security
  • Anti-spam
  • Email access
  • Hardware check
  • Disk health
  • Recovery
  • IT Governance

What can you expect from our managed continuity services?

Service What it does Benefits
Availability monitoring  Check status of your IT systems  Ensures continuous, secure and flexible access to important data
Anti-virus monitoring Highlights issues early on
Access backup functionality Improves the connectivity of your IT systems
 Health check of hardware  Enhances the efficiency of your business
 Regular reporting
Recovery management  Virus prevention Quick, flexible access to data and email
Multi-tier backup Removes stress of lost IT connectivity
Email continuity and archive Fast response
Vulnerability management Minimizes risk of losing revenue
 Reporting Value for money solution
Systems Risk Consulting Quarterly risk audit Less downtime
Continuity planning Safeguards your business
Continuity testing Helps you plan and prepare for business continuity
Policies and IT governance

 

HOW DOES IT WORK?

Getting your systems protected is easy. There is no hardware to install or any training required. It’s easy to maintain and frees up your existing resources.

Give our Managed Continuity team a call and they will get you started in no time.

Are you prepared for downtime?

How would you cope without your IT systems? What if you couldn’t access important emails or files? You could lose sales, customers, time and money.

MANAGED CONTINUITY SERVICES

Our pricing details

# Service Price Features
1 Managed Server Backup
$100/month
  • 500 GB of data included
  • Integrated Backup Deployment
  • Backup Management & Monitoring
  • Capacity/Status Reporting
  • Offsite Storage to Secure Data Center
2 Managed Workstation Backup
$20/month
  • 100 GB of data included
  • Integrated Backup Deployment
  • Backup Management & Monitoring
  • Capacity/Status Reporting
  • Offsite Storage to Secure Data Center

MSP Continuity Features

Fully integrated managed Anti-Virus solution through a partnership with Bitdefender.  It can be automatically deployed, managed and reported on directly through the console.

  • Automatically configure scans
  • Remediation
  • Behavior analysis – protects against ransomware such as crypto ransomware
  • Global exclusions

 

BLOCK ALL MALWARE, BOTH KNOWN AND EMERGING

  • Signature-based scanning – Extensive, signature based threat detection works to block all known threats.
  • Heuristic checks – Protect against previously unknown threats using heuristic checks, which detect unrecognized viruses in a sandbox environment away from a business’s core systems.
  • Continuous, real-time monitoring – Ongoing scans of your system help detect programs that perform behaviors and actions commonly associated with malware exploits.

MINIMIZE RESOURCES NEEDED FOR THREAT PREVENTION

  • Lightweight scans – By reducing the size of scans, system resources can maintain high performance levels.
  • More accurate scanning – Scans that are more precise will reduce the number of false positives.
  • Scheduling options – Schedule deep scans for off-hours so you don’t disrupt employees during important productive hours.

CONTROL MORE OF YOUR VIRUS PROTECTION

  • Default policies – Save time by using our default policies for servers, desktops and laptops.
  • Customization – Create your own policies by modifying factors such as quarantine rules, exclusion settings and definition update schedules.
  • Better control – Depending on your system needs, you can pause or cancel scans.
  • Easy rollout – Deploy Managed Antivirus in bulk across sites, servers and workstations.
  • Endpoint branding – Set up your Managed Antivirus instance to include your company name, website and support details.

Managed Continuity Email

Customers can continue accessing, responding to, and sending email messages, even in the event of an on-premise mail server or network outage. The continuity feature is always available, easy to use, and it goes without saying that it’s extremely valuable in the event of a problem with the customer’s mail infrastructure.

Industry-leading virus protection

Mail Protection provides a unique combination of technologies to defend against email-borne threats, including zero-hour antivirus defence, virtualization-based malware detection technology, and traditional signature-based antivirus engines – together resulting in unmatched malware defence.

Inbound and outbound spam filtering

Robust, highly accurate and adaptive spam detection improves productivity by blocking junk email, including emerging new spam variants. The service also prevents inappropriate messages from being sent from a customer’s network — protecting the company’s reputation, improving overall email deliverability, and alerting administrators as to the presence of any compromised systems.

Network defence

Mail Protection prevents directory harvest attacks and email-based denial of service attacks by limiting and controlling inbound SMTP traffic, protecting your network and your mail server.

Intuitive web-based control panel

The customizable web-based control panel allows administrators or end-users to manage the service with a minimum of effort, while also providing users with access to queued messages in the event of an on-premise mail server failure.

Hosted individual junk mail quarantines

The service can retain detected spam messages in quarantine, outside of the company’s network. Users can access the quarantine at any time. Users can also receive, up to three times per day, a convenient, automatically emailed summary of detected spam messages with a link next to each message allowing the user to easily release any potential false positives from the quarantine.

Message logging and search

Administrators can easily determine the delivery status of an inbound or outbound message, via a message search tool that provides full delivery logs with detailed tracking information, including the specific response from the receiving mail server.

Benefits

 

  • Immediate activation, with no hardware or software to download, install, or maintain.
  • Junk mail is blocked before it reaches the customer’s network – reducing risk, network bandwidth and load on the mail server
  • Built-in continuity allows customers to continue using email even when their mail server is down
  • Robust spam and virus detection technologies block even emerging “zero hour” threats
  • Delegated management capabilities and other self-service features allow administrators to save time compared to other email security solutions
  • Customers can use the service with any operating system or mail infrastructure including Exchange, Lotus Domino, GroupWise, Zimbra, qmail, postfix, sendmailand any other SMTP server.

BILLABLE SERVICES

# Service Price Features
1 Project Planning
$97/hour
2 Upgrades & Hardware
$97/hour

What should I do next?

If you feel that Managed Continuity would benefit your business, get in touch with us now.