Proactive IT Monitoring

Proactive Real-Time Server & Network Monitoring

For the small business network to operate efficiently key IT components, including servers, workstations, network components, websites and internet connections need to be working well.
In the event of a malfunction these systems need fixed quickly if the business is to avoid negative impacts.
To achieve fast fixes, it’s important to be notified quickly about any issues – and to get accurate and detailed information about the nature of the problem.
Real-Time Server & Network Monitoring delivers this information so problems are fixed quickly and effectively.

We take a completely different approach than other support companies in this city. Rather than waiting for you to discover problems and call us, we’re proactive and find small problems before they become big calamities – saving you hours of downtime and frustration.

 

We have low-cost ‘Real-Time Server & Network Monitoring’ service we already provide to many similar sized companies locally. By using this service, other local companies are certain that their crucial business systems’ are operating as they should.

THE SOLUTION

We will monitor your systems, administer your protection and help plan your strategic approach to data security. 24/7.

Our Real-Time Server & Network Monitoring Services to watch over the most important aspects of your customers’ IT systems around the clock:

Server and Network Monitoring Services

What can you expect from our monitoring services?

Service What it does
Bandwidth Monitoring Monitor Bandwidth usage on switches, firewalls and any network interface.
Disk Space Get alerted when system partitions and disk usage is reaching capacity.
Event Log Query Event Logs and get alerted to events from bespoke applications.
File Size User areas, departmental shares, MS SQL Server database, log files and more.
Performance Monitoring Monitor processor queue length, processor utilization, memory usage, network interface and physical disk subsystem for performance bottlenecks.
Ping Get advance warning of connectivity problems on remote computers/ offices.
SNMP Monitor the health of the server (such as temperature, power supply status) and query any other SNMP enabled device.
TCP Services Ensure network services such as SMTP and FTP are running and unsecure network services such as telnet are not.
Web Page Ensure customer websites and internet applications are available.
Windows Services Ensure all essential services such as Netlogon, print spooler, databases and many more are up and running.

How Real-Time Server & Network Monitoring works?

Real-Time Server & Network Monitoring is performed automatically, every morning

It delivers a small email report to you showing that the service has been performed and the result. The report can be delivered daily or weekly at your option.

What’s the cost of a day’s downtime to your business?

…prevent COSTLY DOWNTIME for less than the cost of a cup of coffee per day.

MONITORING SERVICES

Our pricing details

# Service Price Features
1 Real-Time Server & Network Monitoring Services
$29/month
  • Sever health and performance
  • Disk space availability/ consumption
  • File and folder sizes are within expectations
  • Network speed and connectivity
  • Vital Windows Services are working
2 Rapid Response Monitoring Services
$127/month
  • Sever health and performance
  • Disk space availability/ consumption
  • File and folder sizes are within expectations
  • Network speed and connectivity
  • Vital Windows Services are working
  • Unlimited remote support

BILLABLE SERVICES

# Service Price Features
1 End User Support (Help Desk)
$97/hour
2 Onsite Support
$97/hour
3 Moves, Adds, Changes
$97/hour
4 Project Planning
$97/hour
5 Upgrades & Hardware
$97/hour
6 After Hours Support
$97/hour

What should I do next?

Your server stores all of your critical data so your staff can access it. What would you do if your staff couldn’t get access to their files for a day? Is cutting the likelihood of that happening worth $1 per day to you?